FRESHLY LANDED - Policies and shopping informations

Terms and conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this website agree that access to and the use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.


The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the Canada and other copyright laws, and is the property of Freshly Landed. The collective work includes works that are licensed to Freshly Landed. Copyright 2012, Freshly Landed ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Freshly Landed or purchasing Freshly Landed products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Freshly Landed or to purchase Freshly Landed products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Freshly Landed. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


All content of the products are protected by the Copyright Laws of Canada. All offenses are punished under the Department of Justice on summary conviction, to a fine not exceeding twenty-five thousand dollars or to imprisonment for a term not exceeding six months or to both, or on conviction on indictment, to a fine not exceeding one million dollars or to imprisonment for a term not exceeding five years or to both (source Department of Justice Canada).

Warranty Disclaimer

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Freshly Landed disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Freshly Landed does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Freshly Landed does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability

Freshly Landed shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Freshly Landed has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event that a Freshly landed product is mistakenly listed at an incorrect price, Freshly Landed reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Freshly Landed reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Freshly Landed shall issue a credit to your credit card account in the amount of the incorrect price.


These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Freshly Landed without notice at any time, for any reason. The provisions relating to Copyrights, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Freshly Landed may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Freshly Landed.


Freshly Landed will not share any personal information collected with anyone. Some third-party may track your online activity for marketing purposes that might be in link with us or not.

Adroll remarketing

Adroll is a third-party remarketing provider. We use this service to show ads to people who have come and visited our site. If you want to opt-out and not be tracked by Adroll, we suggest you click on the Adroll logo on an ad that has been displayed by them and follow the instruction to opt-out of there service.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Freshly Landed or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

Freshly Landed does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Freshly Landed is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Freshly Landed reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Freshly Landed in its sole discretion.


You agree to indemnify, defend, and hold harmless Freshly Landed, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Rules and limitations of the "Share and Earn" referencing program

Freshlylanded reserve the right to stop or cancel any member account and credits if the user seems to abuse the program. This means if the program is used only for gaining credit and the user does not really respect his or her end of the deal. If someone is ask to share, the message should be share and not deleted right away. When trying to have friends joining the site and purchasing on the website, you cannot send email to yourself and collect the credit. There are numerous ways of watching these kinds of activities and by participating to this program you agree that we might check your activity on partner websites.

Third-Party Links

In an attempt to provide increased value to our visitors, Freshly Landed may link to sites operated by third parties. However, even if the third party is affiliated with Freshly Landed, Freshly Landed has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Freshly Landed. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Freshly Landed seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).


Most of your orders are shipped the same day, so you can enjoy you purchase as soon as it is possible. However depending on the sale, shipping can take up to 2 weeks. We do carry alot of our product in-house but some sale require us more time to receive the merchandise and then ship it to you. If the delay exceeds 2 weeks, we advise you to contact our Customer Service department so they can check what is going on with your order. You can reach them through email at or at our toll free number : 1-877-775-1077.


All items purchased on are exchangeable and refundable as long as items are unworn and in their original condition with all tags and have not been purchase under 50% of MSRP value in which case the sale is final. To make a return or an exchange, please contact We will then send you our return authorization form you will need to complete and send back within 30 days of date item was shipped. Returns will be refunded with a credit note for the total value of merchandise being returned, shipping excluded. Credit note can be used at any given time on For all exchanges, customer service will contact you once return form is completed and item has been returned to warehouse with confirmation details.

For further inquiries please contact our customer service department at :


Your personal informations will not be share with any other companies or persons. We have a strict confidentiality policy, if you ever receive a message that was unsollicited and feel like the informations might have been leaked by us, please report immediately at

Contact us

Email :

Toll free : 1-(877)-775-1077

Address :

3713 Saint-Laurent, unit 401

Montréal, Québec Canada

H2X 2V7